If you have a question or would like more information, please contact us.

Prospective Blue Cross MedicareRx^SM or Blue Cross Medicare Advantage^SM Members:
1-877-745-5431
TTY 711

Current Blue Cross MedicareRx^SM Members:
1-888-285-2249
TTY 711

Blue Cross MedicareRx
c/o Member Services
P.O. Box 3897
Scranton, PA 18505

Current Blue Cross Medicare Advantage^SM Members:
1-877-774-8592
TTY 711

Blue Cross Medicare Advantage
c/o Member Services
P.O. Box 4555
Scranton, PA 18505

Blue Cross®, Blue Shield® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

Prime Therapeutics LLC provides pharmacy benefit management services for Blue Cross and Blue Shield of Illinois. Blue Cross and Blue Shield of Illinois, as well as several independent Blue Cross and Blue Shield Plans, has an ownership interest in Prime Therapeutics LLC.

Effective Date: 10/01/2021